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Oracle 1Z0-1161-1 Exam Syllabus Topics:

Topic	Details
Topic 1	OMBPs for CX Sales: This section of the exam measures the skills of OGL Administrators and focuses on the sales process within Oracle Modern Best Practice. It explains the journey from lead generation to a successfully closed opportunity, ensuring a structured and efficient sales workflow. The design aspects and important considerations for implementing CX Sales OMBPs are discussed to help organizations streamline sales operations. Additionally, key performance metrics are described, offering a way to measure and track the success of CX Sales OMBPs.
Topic 2	OMBPs for CX Marketing: This section of the exam measures the skills of Training and Learning Managers and focuses on how OMBPs enhance CX Marketing processes. It explains the flow from audience generation to opportunity creation, ensuring targeted marketing efforts lead to successful conversions. Design considerations and important takeaways for implementing CX Marketing OMBPs are covered, helping organizations optimize marketing strategies. The section also describes key metrics that assess the success of CX Marketing OMBPs, ensuring effectiveness in execution and performance evaluation.
Topic 3	OMBPs for CX Sales Performance Management: This section of the exam measures the skills of Training and Learning Managers and covers sales performance management using OMBPs. It explains the process from designing a compensation plan to making participant payments, ensuring sales teams are effectively rewarded. The section highlights key considerations and takeaways for implementing CX Sales Performance OMBPs to optimize incentive structures. Furthermore, the key metrics used to measure the success of these OMBPs are described, helping organizations track and refine their compensation strategies.
Topic 4	OMBPs for CX Service: This section of the exam measures the skills of OGL Administrators and focuses on customer service processes within Oracle Cloud. It explains the process from initial customer contact to service resolution, ensuring efficient and timely handling of customer inquiries. The design considerations and important takeaways for CX Service OMBPs are discussed, helping businesses improve their service operations. Additionally, key metrics are outlined to measure the successful execution of CX Service OMBPs, ensuring high-quality customer support and satisfaction.

Oracle Fusion Cloud Applications CX Foundations Associate - Rel 1 Sample Questions (Q46-Q51):

NEW QUESTION # 46
How is the effectiveness of the Coaching Plan to Performance OMBP in Oracle Fusion Cloud CX Sales Performance measured?

A. By reviewing the coaching plan's structure and content.
B. By analyzing sales metrics, such as deal size and pipeline growth post-coaching.
C. By counting the number of coaching sessions conducted.
D. By evaluating manager feedback regarding the OMBP's success.

Answer: B

Explanation:
The effectiveness of the Coaching Plan to Performance OMBP is best measured by analyzing sales metrics, such as deal size and pipeline growth post-coaching. This approach ties coaching directly to tangible business outcomes, reflecting its impact on sales performance.
Deal Size: Indicates whether coaching improves reps' ability to close higher-value deals.
Pipeline Growth: Shows if coaching enhances opportunity creation and progression.
These metrics provide objective evidence of productivity and revenue improvements, the ultimate goals of coaching.
Option A (Manager Feedback): Subjective feedback is useful but lacks the precision of data-driven metrics.
Option B (Plan Structure): Reviewing content doesn't measure real-world impact.
Option D (Session Count): Quantity of sessions doesn't guarantee quality or results.
Oracle Fusion CX Sales Performance documentation, including "CX Analytics FAQs," underscores sales metrics as the standard for evaluating performance-focused processes like coaching.

NEW QUESTION # 47
Which feature in Oracle Fusion Cloud SCM ensures optimal inventory levels by tracking stock movement?

A. Manufacturing Execution.
B. Supplier Qualification.
C. Cost Accounting.
D. Inventory Management.

Answer: D

Explanation:
Oracle Fusion Cloud SCM optimizes inventory through various features, but Inventory Management ensures optimal levels by tracking stock movement.
Capabilities: Monitors stock inflows, outflows, and current levels across warehouses, enabling real-time visibility and control.
Optimization: Balances stock to meet demand without overstocking, reducing carrying costs and stockouts.
Option A (Manufacturing Execution): Manages production, not inventory tracking.
Option C (Supplier Qualification): Assesses suppliers, not stock levels.
Option D (Cost Accounting): Tracks costs, not physical inventory movement.
Oracle Fusion Cloud SCM documentation, like "Inventory Management Guides," highlights this feature's role in stock optimization.

NEW QUESTION # 48
How do AI/ML technologies assist in enhancing productivity within the Campaign Execution to Opportunity OMBP in Oracle Fusion Cloud CX Marketing?

A. AI provides robust reporting options, allowing for better customer targeting and behavioral analysis.
B. AI-powered chatbots handle customer inquiries, allowing agents to focus on complex tasks.
C. ML generates creative content for campaigns, reducing human effort.
D. ML algorithms forecast market trends, guiding campaign strategies.

Answer: A

Explanation:
The Campaign Execution to Opportunity OMBP in Oracle Fusion Cloud CX Marketing focuses on turning marketing campaigns into sales opportunities. AI/ML enhances productivity here by providing robust reporting options, allowing for better customer targeting and behavioral analysis.
AI analyzes campaign performance data (e.g., engagement rates, conversions) and customer behavior (e.g., preferences, purchase history).
Robust reporting delivers actionable insights, enabling precise targeting and personalized campaigns that increase opportunity creation.
This data-driven approach reduces manual analysis time, boosting marketing team productivity.
Option A (Chatbots): Chatbots are more relevant to service, not campaign execution.
Option B (Content Generation): ML can assist with content, but it's not the primary productivity driver in this OMBP.
Option C (Trend Forecasting): Forecasting informs strategy but doesn't directly enhance execution productivity.
Oracle's "Oracle AI for Fusion Applications" and "CX Marketing" guides emphasize AI's role in advanced analytics and targeting for marketing processes.

NEW QUESTION # 49
What is the primary function of the Supplier Portal in Oracle Fusion Cloud CX?

A. To allow suppliers to manage purchase orders and invoices in real time.
B. To automate the creation of supplier contracts.
C. To provide real-time analytics for supplier performance.
D. To eliminate the need for supplier collaboration.

Answer: A

NEW QUESTION # 50
How do AI/ML algorithms boost productivity and earnings for sales representatives and managers in the Incentive Plan to Seller Earnings OMBP in Oracle Fusion Cloud CX Sales Performance?

A. (Option "6" - not applicable).
B. AI/ML automates the incentive calculation process, ensuring accuracy.
C. AI/ML analyzes sales performance data, identifies top-performing behaviors, and generates recommended actions to drive productivity and earnings.
D. AI/ML provides general sales performance reports, offering insights.

Answer: C

Explanation:
The Incentive Plan to Seller Earnings OMBP in Oracle Fusion Cloud CX Sales Performance leverages AI and machine learning (ML) to optimize how sales teams are compensated and motivated. The most comprehensive way AI/ML boosts productivity and earnings is by analyzing sales performance data, identifying top-performing behaviors, and generating recommended actions.
AI/ML examines historical and real-time sales data to pinpoint what drives success (e.g., specific selling techniques or customer interactions).
It identifies top performers' behaviors, enabling managers to replicate these across the team.
Recommended actions (e.g., adjusting focus on high-value opportunities) directly enhance productivity and, consequently, earnings tied to incentives.
Option A (General Reports): While reports provide insights, they lack the actionable, predictive power of AI/ML-driven recommendations.
Option B (Automating Calculations): Automation improves efficiency and accuracy in payouts but doesn't directly boost productivity or earnings potential.
Option C: Not applicable as per the original input.
Oracle's documentation, such as "Oracle AI for Fusion Applications" and "CX Sales Performance Guides," highlights how AI/ML delivers personalized, data-driven insights to enhance sales outcomes, aligning with this OMBP's goals.

NEW QUESTION # 51
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